**********#### ORDER BY DEC 1 for QUOTED timely delivery by Christmas 2020. All the uncertainties of this year and unprecedented order volume have us working harder than ever and needing to make our suggested “cut-off” date Dec. 1 for processing by December 15. << All orders from Dec. 1 or before will be turned to the USPS by Dec. 15 for a projected timely delivery though please keep in mind that once we turn it in to the carriers, transit time is out of our control! >>
Orders with an UPGRADED LABEL from Dec 2 and 3 will ship by Dec. 17.
This date still meets the suggested carrier s’ cutoff but again we have no control over actual delivery date, only ship-out date (Dec.17).
As in previous years, we expect a sudden excess in orders during these cut-off dates and can therefore not say if orders placed after these dates will ship-by in time for Christmas delivery.
Thank you for your understanding and for your patience and continued overwhelming love and support. I hope you and your family stay well this season and that Joy abounds despite the challenges. <33 KD ####** ***************************************
14k Gold Filled means you can live with it worry-free as it is water and tarnish resistant
All of our orders include gift-ready packaging
but please let us know if it is being mailed directly to giftee and
if multiple pieces are to be boxed separately
and feel free to include a gift message!
14K GOLD FILLED:
Gold filled pieces are suitable for sensitive skin and they typically maintain their golden shine for years!
No comparison to plated!
The gold layer used for 'GOLD FILLED' materials is often hundreds of TIMES THICKER THAN that in gold plated pieces!!
To leave us a note: Use the space "optional note to RustikHeart" at checkout right before the item total.
8-9 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
But please contact me if you have any problems with your order.
We will not share any of your info
I am glad to work with you on making a custom piece
You can measure your wrist or neck with a string and measure it with a ruler - remember to measure it exactly how you would like it to fit so a bit loose/ leaving some room and choosing product size accordingly ;)
We work with most only gold filled, sterling silver and silk cord due to their good value and durability.
.925 Silver is recommended to be polished from time to time as needed then it goes back to its original shine.
Gold Filled items are very tarnish resistant but as with any other thing the better you care for it the more it can ultimately last in its prime state.
Taking it off when convenient before beach swimming and other strenuous activities can be helpful. As well as storing it when not in use by placing it in a dry, dark place, like the original package we provide.
If ever it does need refreshing, a quick dip in liquid jewelry cleaner will bring it back to shine like new!
You may add gift wrapping for one piece at checkout for $5. Please specify in the notes which piece we are to wrap or contact us to add more than one piece wrapped to your order :)
All of our orders are packaged with attention - and most include a box that readies the piece for gifting.
Often we will combine pieces in gift boxes (not the Morse Code) so if you order multiple items and would like them boxed separately please leave us a note at checkout.
We are also glad to include a gift note on your behalf if you would like to ship directly to the person you are gifting to :))
Please check with us on estimated shipping time for orders of 6 pieces or more. We try to keep our processing time as low as possible but it may increase slightly for large orders to ensure proper attention and detailing.
We always provide a tracking number upon sending out items and the USPS is great about making information available regarding the status of your package. Once it is received by the USPS though the item is out of our hands and control and they usually ask that the receiver contact them regarding issues. I have found the consumer affairs phone numbers very useful and will share link!
We unfortunately can not be responsible for lost packages however please ask us about affordable insurance for your package to the US and some other countries.
Tracking is provided for international packages though many times the info provided stops after customs. It is not uncommon for some international packages to take near 30 Days to deliver.
When on occasion it is necessary to contact the USPS We have been advised that the receiver ought to do it
but I am here sharing a great resource of local numbers to reach an agent for assistance!
Follow the link here and look for your zip code ;)
A few common destinations such as Australia, England and Germany often feature tracking towards the end of the delivery process however many other countries do not offer tracking or delivery confirmation.
We cannot be responsible for packages once turned into the USPS and choosing to have it shipped internationally is at the Buyer’s risk.
Please know that there might be some custom charges upon receipt and these can vary by region.
We will be glad to quote a price for USPS priority international shipping however we currently do not work with other companies such as UPS/FedEx nor DHL